Shipping & Returns
From when you place your order and when you receive your purchase will be between 7-14 days. As all products are personalised, this will include making your purchase and posting.
Postage and packaging
Once full payment has been received, your order will be carefully packaged and sent via second class Royal Mail. If you require 1st class postage please contact me before ordering. Deliveries to the United Kingdom 1 - 2 days, Europe 3 -5 days and International 7 days. However, during holiday peak shopping times, it may take longer to ship your purchase, therefore, please plan your purchasing accordingly.
Returns and Exchanges
If you are not entirely satisfied with your purchase, for whatever reason, please contact me, prior to returning your purchase, within 30 days of your order date.
If an item has been personalised, I cannot refund the item, unless faulty.
I will accept return of item in its original condition, however, you will need to pay the return shipping expenses.
Once I have received and inspected the item, I will refund the full purchase price, minus shipping fees, or correct any faults and return it to you in it's new state.